We strive for 100% customer satisfaction on every project we do.
Nothing satisfies us more than when our customers refer us to their friends, family, or neighbors.
Listed below are comments posted by our customers on third party websites. Be sure to check us out on Angie’s List to see what our past customers are saying about their experience with Pinpoint Painting!
We’re very happy with the house, and your guys did a fantastic job. We appreciate how efficient they were while still paying attention to detail. Every aspect of our experience was beyond expectation, from interactions with Doug and Brad, to Michelle the color consultant coming out, and obviously working with the crew themselves. Doug even went the extra mile to address some of our concerns. We weren’t satisfied with the finish on the shutters, a couple of missed spots around windows, and his guys had accidentally took the tops off of some flowers when moving their equipment. Doug scheduled an additional trip out to the house and addressed our concerns without additional charge. He also offered to replace the flowers, which wasn’t necessary (and we politely declined), but still a nice gesture nonetheless. We’ve already recommended Pinpoint to friends
They followed through very well, coming back a total of three times, not because of problems but to be sure I was satisfied with their work. That is a terrific positive for them, so far as I am concerned. I felt that they wanted me to be satisfied.
Very professional, prompt and they did a great job.
I am thrilled with the results. From the second I made contact with Pinpoint Painting, I knew that I was in good hands. The staff was extremely knowledgeable of the products and helped me with selection of the right stain for the job. We set a date and time, and they were prompt and professional. And the results are simply outstanding. All of my neighbors have been telling me how great the fence looks and it is all because of their hard work.
Doug Rhamy was outstanding to work with. We had several companies come out to provide us an estimate, and Doug provided us with the most thorough and fair estimate. Bill and his crew spent over 4 days working on our house to cover all of the details. The finished product was exactly what we wanted. We couldn’t be happier with the professional Service and outstanding results we got. I would highly recommend Pinpoint painting for anyone looking to gave their home reprinted!
Best customer service I have yet encountered. They came when they said, finished work on time, followed up after work was done. Can’t recommend them highly enough. Anyone who needs to have painting done must try this company.
very courteous and on time did a great job, very pleased with the work.
They were professional, courteous, timely and did a nice job
Doug was fabulous! Professional, helpful, accommodating, quickly responded to all calls and emails. Took care of all of our concerns. His color specialist Michelle came out free of charge to help with color selection. Cleaned up immaculately. Wonderful experience!
Painted exterior of house. An absolutely wonderful experience. So professional. Did a great job. Have already recommended them to friends.
The guys were wonderful. Very prompt. Power washed my house the day before. They masked off everything. Beautiful job. Very pleased.
Can’t say enough about Zach and Doug at PinPoint Painting — they went the extra mile to ensure that my job was completed this season. I had not worked with PinPoint in the past, but will certainly call them in the future.
Pinpoint Painting did exactly what they said and more. They were very professional and I would highly recommend them.
These guys are awesome! Fantastic detailed work! Kept me informed on all the states of the project.
They are very professional. Work is excellent. Make sure the customer is satisfied with the job done.
Great work. On time. Good value. Even came back to fix something out of scope. On my list for any painting.
Zach and his team were very professional, considerate and accommodating. Would definitely recommend!
Doug, was very responsive to our calls. When asked, he made changes to our quotes very quickly. Kept us up to date on scheduling and did a great job. Would recommend them to anyone.
Doug Rhamy and his partner Zach have a great business model and ethics that every company should have.The painters were knowledgable ,considerate and true professionals.Neither one was pulled off the interior job of 7 days.The same was true for the exterior painters as well. One of the exterior painters found a problem with my roof, and the company said they would touch up after the roofing is repaired.Truly wonderful.
Pinpoint was a pleasure to work with. Zach as project manager was very helpful and accessible; on-site staff were all personable and conscientious. We used a total of five colors in various combinations on the property, which they handled well–including three colors on a long row of spindles. The project was finished on time and on budget. I would definitely hire them again, and highly recommend them.
The owners are knowledgeable as they formerly worked for Sherwin Williams. The crew that were assigned to my job were great.
Doug, one of the owners, provided the quote. He was very professional and personable. He explained the work and the cost. The estimate was the final amount. No surprises. Doug and Kristen were very attentive to questions and quick with responses. They kept us informed along the way. Doug was there on the first day of the job to make sure the crew understood what was to be done and if we had any questions. The crew showed up when promised and were very professional and courteous. They made sure we knew what they were going to do and the time frame involved. They cleaned up every day and left the property clean when done. The house is all wood and a large area to paint. They paid attention to the small details and made sure everything looked right. They did a great job and the house looks beautiful! Doug came back after the job was completed to do a final walk around to make sure we were satisfied. Everyone was focused on customer satisfaction. I would highly recommend them.
Amazing. Doug was punctual and the work was scheduled almost immediately. The 2 painters worked for 7 days straight and finished the whole house in that amount of time. They cleaned up perfectly and the house looks amazing. Additionally they have a modern and easy to use payment system. The value for what we paid for the service was completely worth it. If you have any interior painting that needs I done recommend Pinpoint Painting.
We had to get some exterior painting done due to violations with the city of cleveland heights (sigh). Of course, I procrastinated. I just could not get excited about exterior painting. Thus, a mildly frantic search ensued towards the end of exterior painting season. Pinpoint was able to fit us is in, quoted less than a second company I had out for an estimate, and finished the job in one day. The painters where nice and helpful. The only negative was when they left we. Noticed our gate was hanging off the hinges – luckily we were able to fido it when a few hammer strokes, but it would have been nice if they gave us a head up!
Great communication throughout the entire process. Scraping and painting a 100 year old house is no easy task. The house looks good and the property was completely cleaned when they were finished.
We hired Pinpoint Painting to paint the exterior of our 2.5 story home, and we couldn’t be happier with the job they did! Rick and the team were courteous and professional, and very conscious of our neighbors. After the team made our home look brand new, Doug came by to review their work and promised to bring a team in the spring to touch up any spots after potential winter damage. We believe we could not have received better service from the competition!
Our house is over 100 years old, so we did not know what to expect. The walls look new; they are lovely! The team was engaging and responsive, respectful of our schedules and possessions. We will be enjoying their work for many years.
As a former construction executive, I can tell a great contractor when I see one, and the entire Pinpoint Painting team is one of the best I’ve worked with. From their speedy response to our initial inquiry, to completion of the exterior painting of our home and two barns, it took less than two weeks. Unbelievable, especially considering they also handled some miscellaneous carpentry work that needed to be done before they could finish painting.
The 2 man crew was friendly, nice and very profficient. The work was completed quickly, looks very nice and they came when expected. Also, they returned calls promptly and charged what they estimated. They did more than I expected. I would definitely use this company again.
Everyone was very courteous and professional. They came on time and finished quickly. They took time to make sure everything was covered or moved to avoid paint spatters and when they were done cleared all the their equipment away and put things back where they belonged. The quality of work was excellent and I’m very pleased with the way things look. I believe the estimate for the job was fair and well worth the money. I would recommend them to anyone I know who needs painting done.
Owners were responsive, fair, and understanding when it came to painting our 1926 Bungalow. Coming from a family of painters ourselves, we had a few concerns about expectations. In the end, the outcome was very clean and professional. We receive complements regularly on both quality and color selection (please take advantage of their designer consultation; it’s worth your time).
We are very happy with their work. They have painted our garage door and various rooms in our house.
Great experience. Professional, affordable, timely, and all with good quality. A+++
Choosing Pinpoint Painting was one of the smartest decisions I’ve made for my home this year. Everyone at the company that I dealt with is focused on customer satisfaction. They exceeded my expectations on communication, quality and clean up. Their goal was clearly to make me happy with my exterior house painting and they succeeded! Highly recommend them.
Pinpoint Painting did a fantastic job on our home. The owner, Doug, worked around the crazy road construction and did some last minute scheduling when we ended up not having a driveway. His crew were fast, efficient and extremely courteous. They even took the time to powerwash the cement pad outside my back sliding doors without being asked!
The crew at Pinpoint just finished painting my 1930’s wood frame home. I can’t recommend them highly enough! The owner, Doug Rhamy, is great to work with and stands behind the quality of the work. Kristen, the Office Manager, exceeded my expectations on keeping me up to date with progress and weather considerations and Bill and the crew were kind, caring and eager to please. They earned 5 stars at my house!
ZACH IS THE BEST SALESMAN,HIS PERSONALITY AND KNOWLEDGE AND HONESTY SOLD US. HIS PAINTERS DID A FANTASTIC JOB !!
–Fran & Bob
Zach Forsythe is excellent to work with. A man of integrity, very personable.
I had originally thought about painting my front and back porches myself, but when they tested positive for lead paint I decided I would rather not do the work myself.
The owners contacted me immediately after my first contact. They came out promptly and provided me with a very professional exterior staining estimate. Their price was competitive if not slightly less than other quotes. They were able to schedule the job fairly quickly and despite weather obstacles, complete the job much faster than expected. The crew was excellent and did great prep and clean up. They were extremely conscience about clean up and preventing overspray or spills. I would highly recommend them.
Zach was prompt and professional when I contacted the company for a quote. He knew his lead-safe practices and went over exactly how the prep work needed to happen. They were the only company to point out tiny details to consider when painting the exterior, like damage that will occur to plants near the house due to tarps that need to go down to catch any lead paint chips. This was very helpful.
They did an excellent job! A++
Doug was always quick to respond to any questions I had prior to job. The job was done in one day, and they did an amazing job!
Everyone was very professional and helpful. Everything I ask from them they did with a smile. Happy I found them!
Peaking as a satisfied customer, you will find working with Doug throughout any project an excellent experience. His drive to meeting and exceeding customer expectations, runs throughout the people he employs. In our case (home exterior painted), weather posed problems but throughout the on/off again scheduling, Doug and his people strove to keep us informed and work where/when they could. The final outcome was excellent! Also, his recommendation we speak with a paint consultant proved valuable with our decisions on color scheme. We assessed three different paint companies and while Doug’s was not the cheapest, you could tell after meeting him that he would be good to his word. We would work with Doug again.
They where very attentive to my project concerns. Went above and beyond the normal to ensure I was satisfied
They were very prompt in coming out to give me an estimate. The price point was right were i expected it to be for the job. After Doug explained what to expect & what type of paint i had to choose from he told me a little about his family which make me feel a little more at ease when someone is going to be working in my house. We set a date to start the project. They were right on time in coming to the house to get set up & start painting when they were done they cleaned up any mess. When i saw a few spots that need touch up they came right out to do them no questions asked and also told me that if i notice anything in the future all i have to do is call. I will definitely be calling them for future painting!!! I would recommend them for any painting needs!!
Pleasant and friendly. Performed work as stated. Cleaned up when finished.
Excellent salesman, great follow through. Very personable. The 3 painters were hardworking, diligent and personable. Very happy with job. Hope to use them again. Highly recommend.
Pinpoint Painting was very professional. They were very friendly and cleaned up after themselves each day. We had water damage and they made a bad thing actually turn out to be a pleasant one. They came back and checked in to see if I was happy with the work several times. I would totally recommend them to any one!!
Great job and customer service.
It was all very good. The interior designer helped my wife with color selections and the workers were all very wonderful and nice to have in our home.
From the initial follow up to my inquiry to the completion of the job, Zach was very responsive and involved. The painters did an excellent job. The house looks like new.
Pinpoint did a fantastic job painting our house in North Ridgeville (entire first floor: kitchen, living room, foyer, sitting room, dining room, powder room; and second floor hallway, master bedroom and master bathroom). One thing I noticed from the beginning is respect of our house when Zach took his shoes off when coming in for the estimate. Not all of the painters we had out did that. The consultation was smooth and quote was reasonable (not the cheapest but not the most expensive either). I’d advise everyone to take advantage of their designer. We had ideas of what color palette we wanted but still kept an open mind and she threw out some great ideas and colors, especially with our dining room which everyone says how great it looks with the color she helped us pick. The painters themselves were on time every morning, very nice and personable and cleaned up every day. My wife and I felt comfortable going to work while they were in the house working each day. They were also very fast, getting the entire job done in four days. Our house was not an easy job either since we have bullnose walls (rounded edges at pretty much every entryway between rooms) and instead of just painting to the pointed edge of a normal wall, they had to have a precise line at the rounded edge when applying a different color for the next room. They did a phenomenal job on the lines and transitions between rooms with different color paint. After they were done, we noticed a couple spots where there was a gaps from the tape around some woodwork and tile. They were out within a couple of days to touch them up with no issue.
The 2 person team removed border trim wallpaper and painted the entire inside of my house and garage along with a couple of exterior pieces that needed touch up. They continuously worked on the project without any interruptions in the schedule. The work was done perfectly. I would recommend this company to anyone who needs to have this type of work completed. And I would use them again in the future should I need them.
The company has very high standards for its work. The paint job was perfect, was completed quickly and with an excellent clean up at the end.
The painting was completed at my schedule and was done first class. The owner worked with me to obtain the best paint price from Sherwin Williams and he appreciated my assistance with room preparations!
Come, gather ’round all. It’s time for true tales from Cara’s Story Corner.
I contacted Pinpoint Painting to paint a great room, upper, lower hallways, and foyer of our home. Zach showed up on schedule, took a lot of time to discuss our needs, and said he would follow up with a written quote. He also offered to paint sample patches on our walls, and send us an image of what the room would look like once we had decided upon a color. And he did just that! His courteous and professional demeanor, coupled with his sense of true customer service is what sold us! There were no hidden costs, fees or extra add-ons-just what his quote had indicated. The work was completed, when scheduled, by an extremely personable and seasoned painter, and looks beautiful. Zach came to check on the job once it was completed, to look it over, and to make sure that we were satisfied with the work, which we were! We get complements on the thoroughness, neatness, attention to detail and just overall look of the painting. I highly recommend this company and would hire them again!
They did a great job. They stuck through to the estimate that they gave me. They also came in on time, and even made sure the painting was done before Thanksgiving. They cleaned up behind themselves, and the owner walked through to make sure everything looked good. It took them about two days to do the work.
In a nutshell: The Pinpoint Painting team, and the owner, Zach, are honest and hard working. They’re some of the most professional contractors I’ve dealt with.
Zach did a great job on everything
GREAT company! It is always so refreshing to call anyone in the ‘construction/contractor’ business and speak with someone who is articulate, educated, and polite. I initially chose Pinpoint based upon all of the other positive Angie’s reviews. Upon my first call, I spoke with one of the owners, Doug. He was extremely nice, was open to listening to my suggestions, and patient with me during all of my questions. He’s extremely knowledgable and was able to provide excellent information. I was scheduled a couple of days later for the other owner, Zach, to come out and give me a quote. Zach was also extremely nice, well spoken, and friendly. I also ran a couple of suggestions and questions by him, and he was very honest and knowledgeable. I found a fairly new wood sealing product online (it has very low VOC and free from formaldehyde). It’s from Oregon and no stores in the area sell it. Due to it being so new on the market and not being used in this area yet, Zach was honest about needing to do more research before letting me know exactly how much i needed to order. The quote from Pinpoint was delivered to me the next morning, and he and I discussed the amount of sealer I needed to purchase. Even though I started this later in the season, they quickly fit me into their schedule. The team who came out to do the work were very, very skilled painters. Their technique was stellar, and they were VERY clean! They were also intrigued by the sealer from Oregon, they took home a label to research as well. I will definitely hire the company again in the spring to seal my deck and paint shudders on my house! Thank you so much, and please tell Donnie and Mike they did a wonderful job!!
It worked out excellent! I recommend them to anybody. He stood behind his work and he was very personable.
They were very professional, they arrived when they said they would and did the work in the time they predicted.
Really appreciate how great this company is. Came on time and were so neat and tidy, the work was exceptional.
Doug and Zach were great. I really enjoy professionals who are willing to communicate often. Not that I needed it however when I emailed a question, Doug was there to respond. I had a good experience with their painters as well. This is a busy I hope people will hire. I wish them the best and my next painting project, they will be my first call.
They painted the outside of the house for two days. I didn’t think that they would be doing that quickly. They did a very good job for painting the exterior of the house.
Outstanding communications and followup. The crew was prompt and polite. They worked quietly and unobtrusively, cleaned up well. Owner followed up in person.
Point of contact, Doug was responsive. They had the best price out of four providers I checked with. I felt they fully communicated what to expect. They didn’t ask for payment until I told them I was satisfied with the job.
Excellent, professional, always on time, and the lines of communication were always open. What a great company! I would recommend them to all.
This was one of the best decisions we made in selecting Doug and his company to stain and paint our home. Truly professional, on-time, cleaned up perfectly. When Doug came out after the work was completed to inspect the job, I showed him one small area that the painters missed. Within four hours, two men came out and took care of the problem. Couldn’t ask for a more perfect experience!
friendly and professional
Painted exterior of the whole house which is half aluminum siding and half stuccuto board and cedar trim, also all window frames, doors. Soffits, gutters downspouts and also the wooden deck with its railings and spindles. They did an excellent job, beautiful result! They were a pleasure to work with. They always responded quickly to all our questions and phone calls. We could not recommend them more highly.
The owner of the pinpoint company is very thorough about the painting project, and made the plan with us together. The price is very reasonable. The final work is so beautiful! I would recommend this company to anyone in need of painting!
We had the entire interior painted. It was very important for us to make good choices as it was a big project. We are very satisfied with our decision to hire Pinpoint Painting. Everything went really smooth. They are all very professional and top notch. They took extreme care to make sure the work was high quality and we were happy with the results as well. We wanted to make some changes during the middle of the project as didn’t like the colors we had selected for our master bedroom and bath. They were very accommodating. I would highly recommend Doug and his crew members to anyone.
We had the entire interior painted. It was very important for us to make good choices as it was a big project. We are very satisfied with our decision to hire Pinpoint Painting. Everything went really smooth. They are all very professional and top notch. They took extreme care to make sure the work was high quality and we were happy with the results as well.
Professional, knowledgeable and friendly
Did what was expected and explained. Good quality work.
They do excellent work & Zach is great. Very professional & personable too. Just the right touch. We have pictures if you would like.
We met Doug (one of the owners) and liked him right away. He was honest, answered all our questions, timely with the appointment we had set up to discuss what we wanted and price. His crew (Mark and Mike) came out and helped us move a couple large pieces of furniture without any hesitation covered everything and was very careful throughout all the painting treating our home as if it were their home. They were great ! Precise in their work, pleasant to work with and talk with and I even asked to have a couple extra things done which they didn’t hesitate to do and I had Doug adjust my final figure to meet my extra request which was much less than I had figured it would be. The job which I thought would take 3 days at least, took only 2 days and part of that I believe was because the crew only took a half hour for lunch, and no other time for breaks. They worked from the time they arrived at 8:00am until they finished each day for the 2 days. I was very impressed with their work ethics.
I would HIGHLY recommend this company to all, and already have. I explained my circumstances, that I am very much pregnant, and could not do any of the moving, even a small chair. They handled EVERYTHING for me. I was very comfortable leaving the house with them there, even with my two small dogs at the residence. They did a fantastic job and followed up the day the work was completed to be sure I was happy with results. **In addition** They are very clean workers. That was important to me.
I felt comfortable with them in my home and I was very pleased with their work. Doug, the owner, was really helpful and worked with me. The other workers were cordial as well. They maintained a clean work space and I will definitely use them again
They called back promptly. The awnings that were painted looked really nice. I was happy with the work.